We are here to help!

Here you can find answers to your questions about shopping in our online store, our policies and your order.
Simply select from the categories below for more information.



Shipping

Shipping & Handling

Shipping

Shipping & Handling


Returns & Exchanges

Change of heart?

Returns & Exchanges

Change of heart?

FAQs

Can't find what you're looking for?


Customer Service Hours:

Our customer service team is available Monday to Friday from 9 am to 6 pm EST.  

 

Customer Service Hours

Our customer service team is available Monday to Friday from 9 am to 6 pm EST.  

 

Email us anytime and we'll get back to you within 24 hours.

customercare@kraywoods.com

Email us anytime and we'll get back to you within 24 hours.

customercare@kraywoods.com

Chat with us! We are available during our hours of operation and will reply to you promptly.

Chat with us! We are available during our hours of operation and will reply to you promptly.

+1 (514) 992-7687

English & French Only

+1 (514) 992-7687

English & French Only